Customer Relationship Management
Location Based Intelligence
Telecommunications | Real Estate | Government | Insurance
What We Do
Linxoft Solutions combines best-in-class technology, data and professional services to deliver powerful business solutions that establish formal business processes, centralize mission critical data, streamline and automate communications and unify business strategy. The result is reduced operating costs, smarter decisions, faster speed to market, improved customer satisfaction and measureable impacts to the top and bottom lines.
At the core of our solutions are two powerful information technology paradigms: Location Intelligence and Customer Relationship Management.
Location Intelligence is the term used to describe information systems that manage, analyze and capitalize on the location components that exist within 90% of corporate data. Location can be extracted from or implied within many types of corporate data including customer addresses, dealer addresses, supplier addresses, sales territories, competitor addresses, etc. In addition to corporate data there are many other available data sets that when combined with corporate data assets result in very powerful insights. Some examples of other location data would be streets and road networks, census boundaries and demographics, consumer survey data, retail and business locations, land use and topographic data, climate and weather maps, satellite imagery and aerial photos. Increasingly, location based data is everywhere. If your organization has yet to explore Location Intelligence you may be at a competitive disadvantage.
CRM is a strategic approach to business that puts the customer at the center of all business processes. CRM technology enables a CRM strategy. While software is central to a successful CRM implementation, it is critical that any business wishing to reap the benefits of CRM recognize that it must be a corporate strategy component to ensure maximum success. Once a CRM strategy has been developed then the technology can be implemented. A CRM platform centralizes and formalizes all business data and processes with the customer being the primary focus. CRM business modules would typically consist of the following:
In addition to the core technologies that underpin our solutions, Linxoft offers a range of professional services to compliment our products, including: