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Professional Services
We have extensive experience assessing, designing, delivering and managing solutions tailored to the unique needs of diverse businesses. We also understand that organizations vary in their business needs and the technical expertise to implement new technology. So we can lead the entire implementation for you, or we can provide partial assistance where it is most required. We offer several fixed-fee, packaged implementation services that balance the drive towards rapid results with the discipline required to ensure adoption and achieve long term success.
What ensures a successful deployment in one company may not mean the same for another. We understand that every business is unique, and we provide the depth and breadth of services to meet your business’s needs. As different organizations have different business needs, Linxoft offers flexible and versatile professional services to help you achieve business goals quickly. In collaboration with our strategic partners we bring:
- Depth and breadth of expertise - Benefit from deep industry expertise gained from past implementations.
- Continuum of flexible services - Obtain the precise kind and level of assistance you need with innovative and attractively priced service offerings.
- Proven, rigorous methodology - Take advantage of highly-effective methodologies that deliver fast, cost-effective, low-risk implementations.
- Accountability and partnership - Our teams are measured and compensated according to your success through results-sharing agreements.
Our service offerings include but are not limited to:
- Strategy Assessment – this is an opportunity to gain insight from us on your critical business and technical challenges related to managing your front-office or back-office and how we can assist you to overcome such challenges. Over a few hours, a solutions consultant will conduct interactive sessions with key members of your organization relevant to the Assessment area. After completing the onsite or remote survey, we will deliver a report with findings and recommendations specific to business issues that were discussed in the site survey.
- Remote Development - To create a solution that truly meets your needs - or to adapt to evolving business priorities - look to our Remote Development Services for assistance and expertise. We help companies react quickly to emerging business challenges, providing a quicker path to results.
- Training - Linxoft helps ensure that you adopt and use the implemented system to its fullest, delivering public or customized training closely tailored to your business needs. The result is twofold – everyday users who are confident and knowledgeable, and trained in-house ‘champions’ who can lead your company to fully adopt, develop, administer and use the system effectively.
- Technical Support - When you rely on our solution to complement your business strategy, it’s critical to get prompt responses to technical questions that affect your system’s performance. We offer an array of support services to answer your technical queries accurately and reliably - from anywhere in the world.
- Services Programs – our service programs offering includes the following:
| Project Assist |
We support our customers as they lead their own implementations |
| Rapid Implementation |
We implement the out-of-the-box solutions in 15 days, for a fixed cost once the Statement Of Work is issued |
| Implementation Services |
We lead the entire implementation for you |
| TAM Services |
Customers retain our best technical resources (TAMs) for ongoing assistance |
| Performance Health Checks |
We provide high-impact performance tune-ups |
| Hosting |
Hosted applications with a traditional ASP model |
| Application Management |
Customer outsources management of the application to Linxoft |
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